Web applications for a Government Audience: Think twice before using Font Icons
Modern web applications make heavy use of icons and beautiful custom text fonts, and for good reason. Icons and custom fonts are awesome when used properly. But what happens when icons and custom text do not appear for a significant portion of users? Icons Take the following example from Data.gov. They have a very nice looking navigation on their homepage that makes great use of font icons. However, this is how the site looks using Internet Explorer 11 on a government domain such as DOD. On one hand, the icons are only used as supplements and so even though there is a gaping vertical space between each navigation item, usability is still the same. If you follow this principal and always provide text next every icon, worrying about IE users on government domains is not a high priority. There is also a very minor difference in the text fonts although, it's very subtle. Here is another example where the lack of icons causes a greater impact. You can see...